Frequently Asked Questions

You can view our brochures online and request a hard copy.

We do not sell directly from our website. However, our furniture is available in over 2000 bathroom retailers across the UK, which can be found via our retailer search. To find your nearest store, simply enter your post code in the search bar.

If any spare parts are required during the installation or at a later date for your bathroom furniture, please contact your chosen retailer.

We offer a FREE sample service. Please select your samples and they will be delivered direct to your door.

As manufacturers and distributors we do not supply directly to consumers. All our products are sold through our nationwide network of dealers and your nearest supplier can be found using our Find a Retailer page.

All available technical information can be found on the individual product pages under the download tab. If you cannot find the information you require please contact our technical team who will be happy to help with your query.

Relevant fitting instructions can be found on the individual product pages. If you cannot find the information you require please contact our technical team who will be happy to help with your query.

Our Terms & Conditions are available to view here.

We offer a 5 year guarantee on our products, and the conditions of guarantee can be viewed here.

Commercial use of Calypso images is controlled and our images cannot be used without the express written permission of Woodstock Trading Company. Should you wish to use any image please contact our Marketing Department to request permission.

Yes there is. A different finish name generally implies a different production method. For instance, our High Gloss White is made using a vinyl wrap process, whereas Selter Pearl is a lacquered finish. The different processes produce subtle differences in the colour and lustre of the fascia. Many of our retailers have fascia samples in their showrooms, or you can request a cut sample of a finish using the contact form.

Vinyl, Lacquered or Laminate Surfaces: Never use chemical or abrasive cleaners, bleach or furniture polishes on any bathroom furniture as the finish can be affected. Clean only with a soft damp cloth and a mild soap solution as necessary. All water spills and sprays MUST be wiped clean and mopped dry immediately to prevent water marks or other damage.

Solid Oak & Oak Veneered Surfaces: Solid Oak is a very hard-wearing material and its looks are enhanced with wear over the years. Occasional application of a wax-based furniture polish should be all that is needed to maintain its finish. DO NOT USE household cleaners or abrasive powders on oak, and remove any spills or stains immediately with a soft damp cloth and mild detergent (washing-up liquid). Excessive moisture or water spills will darken the oak surface.

Clean only with a soft damp cloth and a mild soap solution or non-abrasive cream cleaner as necessary. Never use chemical or abrasive cleaners or bleach.

Vinyl & Laminate Worktops: Never use chemical or abrasive cleaners, bleach or furniture polishes on any bathroom furniture as the finish can be affected. Clean only with a soft damp cloth and a mild soap solution as necessary. All water spills and sprays must be wiped clean and mopped dry immediately to prevent water marks or other damage.

Calypstone Worktops: Clean only with a soft damp cloth and a mild soap solution as necessary. Calypstone worktops can be kept in prime condition and even repaired with the use of one of our Calypstone Care or Repair Kits which can be purchased from your Calypso dealer.

Most orders are dispatched within 24 hours of receipt. We deliver to 95% of the UK using our own delivery fleet, and over 65% of our customers receive next-day delivery, with the rest being on 2-day or 3-day delivery routes.

If you have a query relating to any Calypso products please contact your nearest Calypso Retailer.

We do not offer Calypso brand products online. They can only be purchased through an approved dealer and your nearest retailer can be found using our Find a Retailer function.

Full details are given in our fitting instructions available on the individual product pages but we recommend 811mm from floor to top of carcass (underside of worktop), and 2033mm from floor to top of wall units.

We do not make any of our furniture to custom sizes. However, the extensive range of modular sizes and variations offered by Calypso fitted furniture caters for virtually any situation, and infill & décor panels will ensure a good fit.

Any damaged or defective goods should be returned via your retailer who will look after all the paperwork necessary. An exchange or replacement product will be dispatched immediately and any credit due will be issued once the returned goods are received by Calypso and inspected.

Damaged or defective products must be reported within 28 days of receipt or prior to installation (whichever comes first). Once installed, products will only be exchanged at the discretion of Calypso and subject to inspection and report. In all instances please contact the retailer where you made the purchase.

Download the latest Calypso price file here.